Vinted Users Voice Displeasure Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The company said the new system was more in line with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Updates
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.
